Frequently asked questions

What types of vehicles do you sell?

China Auto Web Co offers a wide range of vehicles, including Electric vehicles (EVs), Hybrid cars and Petrol/Diesel cars from leading Chinese manufacturers.

Do you sell vehicles to both individuals and businesses?

Yes. We provide both retail and wholesale vehicle sales. Whether you are purchasing a single vehicle for personal use or sourcing inventory for a dealership or fleet, we can assist you.

Can you ship vehicles internationally?

Yes. We export vehicles to customers worldwide and can arrange international shipping to many countries across Europe, Africa, Asia, North America, South America, the Middle East, and Oceania.

Do you offer wholesale pricing?

Yes. We offer competitive wholesale pricing for dealerships, distributors, fleet operators, and automotive businesses. Discounts may be available depending on the order quantity and vehicle type.

Are your vehicles inspected before shipment?

Yes. We conduct quality checks and inspections before vehicles are shipped to help ensure they meet our standards and customer expectations.

Where are you located?

We have an office in Shanghai, China and Hong Kong.

Where are your cars?

We have multiple warehouses in Shanghai where hundreds of cars are stored and have access to thousands more due collaboration with many brands.

Do you have a showroom?

We have warehouses you can visit by booking an appointment.

All prices listed final?

There are four pricing tiers.

  • EXW: Vehicle Price at factory door: Buyer handles all transportation.
  • FOB: Includes car price, inland transport and export clearance. (current price listed)
  • CIF: Includes Cost, Freight and Insurance.
  • DDP: Door-to-door pricing. Includes cost, insurance, freight and custom clearance.
Prices listed FOB prices?

Yes

Where to check other pricing tiers

Send us an email or a message on WhatsApp with your inquiry.

How do you accept payments?

We accept payments via bank transfer or Cryptocurrency.

30% initial deposit and 70% before shipment.

Do you offer financing?

We might have a finance plan for you. A mandatory initial deposit of 30% will be required. 

Do you need agents?

Yes. We are always looking for new partners. Send us an email or a WhatsApp message with a detailed business proposal.

Do you offer discounts?

Yes. We offer discounts to individual buyers and bulk buyers. We also have exclusive deals for our agents.

Frequently asked questions

What documents are provided with exported vehicles?

We provide the necessary export documentation, which may include invoices, packing lists, certificates of origin, shipping documents, and other paperwork required for international vehicle imports.

Can you source specific vehicle models upon request?

Yes. If the vehicle you are looking for is not currently listed in our inventory, our sourcing team can help locate and procure specific models based on your requirements.

How long does international shipping take?

Shipping times vary depending on the destination country, shipping method, customs procedures, and port schedules. Our team will provide an estimated delivery timeframe when your order is confirmed.

Why should I buy vehicles from China Auto Web Co?

China Auto Web Co provides access to quality vehicles from trusted Chinese manufacturers, competitive pricing, professional export support, worldwide shipping services, and dedicated customer assistance throughout the buying process.

Can you help with customs clearance and import requirements?

Yes. Our team can provide guidance on export documentation and assist with the information required for customs clearance. While import regulations vary by country, we work closely with customers to help ensure a smooth import process.

How do i verify this is legitimate?

We're an authorized export company based in Shanghai, China. We'll provide you with a copy our export license and trade certificate for verification upon request.

Note: We offer no other verification methods.

How do i contact support?

Send us a detailed inquiry via email or WhatsApp.

How do i place an order?

You can place an order directly on the website, by sending us an email or by send a message via whatsapp.

Next, we'll reconfirm the vehicle availability and provide you with a purchase contract.

Finally, we'll send you a proforma invoice which will account payment information. 

After the 30% initial deposit has been confirmed, we'll start processing the necessary documents.

How long does exportation take?

3-7 days after initial deposit confirmation.